Shipping policy

佐川急便

全国一律 700円(※北海道は1,300円、沖縄は1,800円となります。)


※離島・一部地域は追加送料が掛かる場合がございます。

※日時指定の場合、最短4日以降の指定が可能となります。最短での受け取りを希望の場合は、日時指定をせずにご注文ください。

日本郵便

上に同じ。

 

INTERNATIONAL DELIVERY

About orders from overseas

Overseas shipping is also possible.
When ordering, select "INTERNATIONAL DELIVERY" as the shipping method and "Bank transfer" as the payment method.
After confirming the stock, we will send you the payment details of paypal by email.

Please check the details below.
※In the case of overseas shipping, campaigns etc. will not be applied and shipping will be required.

About Postage

We will ship by EMS or DHL.
Shipping rates vary depending on the location.

Asia...2500 JPY
Oceania/North America/The Near and Middle East/Russia...3500 JPY
Europe...4000 JPY
Latin America/Africa...5500 JPY

・It takes about 3 to 10 days to receive the product.
※We are currently experiencing significant delays in delivery due to COVID-19. In some cases, it may take 2 to 3 months to arrive. Thank you in advance for your understanding.
・Unless special cases, we will ship all year round.
・Products will be shipped after payment is confirmed.

About tariffs

・It is not possible to enter the declared amount at a low price or enter a specific price.
・It is stipulated by law that the price purchased as a [goods] should be entered correctly in customs documents.
-We cannot accept items that are not in the product category, such as [gifts].
・Import duties and taxes may apply depending on the customs clearance of the customer's country, but the cost will be borne by the customer. Please contact your country's customs office for more information.

About payment method

1.Paypal payment

When ordering, please select Paypal and pay.
・If payment cannot be confirmed within one week, we may cancel the transaction.
・Products will be shipped after payment is confirmed.

About returns and exchanges

Basically, we do not accept returns.
In the unlikely event that we make a mistake, we will promptly respond to returns.

Precautions

・Please note that if you receive an additional order after placing an order, the bundled delivery cannot be disabled. Shipping, cash on delivery, and transfer fees are required for each order.
・All prices are displayed in Japanese Yen.
・We do not accept any price negotiations.
・We do not reserve items by mail order.
・We do not accept cancellation after ordering.
・Wrapping service is not provided.
・Customers who wish to issue a receipt should fill in the remarks column when placing an order. It will be shipped together with the product.
*In case of credit card payment, revenue stamp is not attached.

About product inventory

The listed products are sold at the same time through mail-order sales at directly managed stores and other media.
Please note that if the ordered product is out of stock, we may contact you to cancel the order.

About contact

Basically, we will contact you by email.
[office@auric.co.jp]
Please note that we will send you an email about the idea and payment from the above email address.